Frequently Asked Questions
Everything you need to know about your McElroy Merch Squad gear.
How long will it take for my order to arrive?
Standard shipping typically takes 5-7 business days within the continental US. International shipping times vary by location, usually ranging from 10-21 business days.
What is your return policy for apparel?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please visit our returns portal to start your claim.
How should I care for my Merch Squad items?
To preserve the quality of the prints and fabric, we recommend machine washing cold, inside out, and tumble drying on low heat or hanging to dry.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your delivery address.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
How can I track my package?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.